Return Policy and Return Form

Conditions / Withdrawal!

You have the right to withdraw this contract within fourteen days without giving a reason.

The withdrawal period shall be fourteen days from the date!

• In the case of a sales contract: where you, or a representative of your third party, other than the carrier, the last one have taken the final goods in possession.

• In the case of a contract for several goods ordered under a single order of the consumer and which are supplied separately: where you, or a representative of your third party who is not the carrier, have taken the final goods in possession,

• In the case of a contract for the delivery of a good consisting of multiple lots or pieces: where you or a third party indicated by you, which is not the carrier, have taken the final installment or the final piece in ownership

• In the case of a contract for regular delivery of goods during a specified period of time: where you or a third party indicated by you, which is not the carrier, have taken possession of the first good.

When coincidence of several alternatives, the option with the last date shall prevail.

To exercise your right, you have to inform us
Menapharm Germany GmbH
- Technologiehof Münster -
Mendel Straße 11
D-48149 Münster
info@menapharm.com
Phone: + 49 (0) 251-284 50 90
Fax: + 49 (0) 251-284 50 89

by means of a clear statement (eg a consigned by post mail, fax, or email) about your decision to withdraw from this contract.
You can sure use the attached model withdrawal form, which is nevertheless not compulsory.

To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the withdrawal before the expiry of the withdrawal period.

Download Sample Return Form



1 Applies to shipping within Germany. Information about shipping policies for other countries can be found here: Payment and Delivery Information